Category: #banking

  • UOB and Lazada Partner to Offer Enhanced Banking and Retail Solutions

    United Overseas Bank (UOB) has partnered with the Lazada Group, a leading Southeast Asian e-commerce platform, to provide retail products and banking solutions for their combined customer base in Singapore, Malaysia, Indonesia, Thailand, and Vietnam. This partnership aims to increase access to financing for e-commerce sellers on the Lazada platform and offer a more rewarding experience for customers shopping on the platform.
    The strategic collaboration will tap on Lazada’s technology and UOB’s expertise in financial products, digital banking services, and established trust with customers. This will enable both customers and sellers to access better payment and financial services that meet their specific needs.
    UOB will offer new customers in Singapore Lazada cashback vouchers worth up to $200 as a welcome gift. Additionally, UOB will continue the partnership of the Citi-Lazada co-brand credit cards in Thailand, Malaysia, and Vietnam, and refresh them as new UOB-Lazada co-brand credit cards later this year with enhanced benefits. The partnership plans to extend the co-brand credit card offering to Singapore and Indonesia as well.
    The collaboration between UOB and Lazada is an excellent opportunity for both companies to enhance the retail and banking experience for their customers. This strategic partnership will provide customers with better access to financing, attractive rewards, and special deals during mega sale events.
  • CIMB unveils online-to-branch account opening process

    CIMB Bank Reaches 1M Customers In New All-Digital Bank Model In ...

    CIMB Bank Bhd and CIMB Islamic Bank Bhd (CIMB) have introduced
    two digital-first solutions for customers — an online-to-branch
    account opening process for individual banking customers, and the
    Biz Financing Portal for small and medium enterprises (SMEs).
    These paperless solutions are aimed at making CIMB’s banking
    offerings more accessible, providing safety and convenience by
    leveraging digital capabilities to enhance the customer experience.
    Individual customers are now able to submit their application, to
    open a current or savings account, online via CIMB’s new online-tobranch account opening process. Customers can pre-fill an account
    opening e-form on CIMB’s website to initiate the process.

    The portal will enable SME customers to upload documents and
    submit loan applications entirely online, providing convenience by
    eliminating the need to visit a branch. Complementing CIMB’s Biz
    Financing Portal is the Amazing Customer Experience (“ACE”)
    productivity tool for the Bank’s Relationship Managers (“RMs”), that
    enables them to submit loan applications from commercial
    customers for processing online. The mobile productivity tool is
    equipped with optical character recognition (“OCR”) and natural
    language processing (“NLP”) capabilities for robotic process
    automation (“RPA”), allowing RMs to extract data securely and
    efficiently to autofill required details. This cuts processing time by
    reducing manual data entry and automating loan processing. Clients
    will also receive automatic notifications on their application status,
    ensuring full transparency.